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DocuVault's Premium Client Portal

Our client portal offers advanced features for comprehensive records management and information governance.

Premium portal

Inventory creation and multi-department control
Retrieval/pick-up request
Reports, history, invoices
Full user management and approval management
Retention scheduling and destruction review
Online disposition management
Customized reference fields
Legal hold
E-notification subscription
Multi-level security
Advanced search
Private labeled
5 hours RIM consulting services, per year

If you have questions about either portal, contact our customer service team at (303) 663-9890

What Our Customers Say

A very professional service that has far exceeded our expectations! There are presently close to 300 offices at the University of Pennsylvania that have signed up for the confidential shredding service with DocuVault...
...DocuVault is hands down the best company we have ever used!

The DocuVault team is efficient and easy to work with and we have full confidence in their ability to safeguard our clientele’s information through vigilant disposal.

DocuVault offers a personalized level of service that is vastly different from our interactions with our previous document management vendor. They are a true business partner that looks after our interests and we have seen significant cost savings

DocuVault Denver, CO

11111 W. 6th Ave Lakewood, CO 80215 Phone: (303) 747-3770

Google Rating

5.0

Based on 599 reviews

DocuVault

5.0

sandra perham

18:37 27 Jan 25

It's always a pleasure working with Letitia! She's always quick to respond to my inquiries! Thank you, Letitia!

Jael Lunsford

18:43 15 Jan 25

Excellent customer service. Kind and efficient staff. Customer service rep Rocky, and Brian, the driver who handles our shred bins, are both great!

Amy Falasca

16:45 26 Nov 24

Docuvault is the best around!

Thomas Prizzia

16:00 19 Nov 24

Leigh Carter

18:27 14 Aug 24

Thank you so much Letitia again for the great service and for being so responsive. I appreciate your help and all the other team members we have worked with, you are all spectacular and an honest pleasure to work with!

Skip Skipper

12:35 31 Jul 24

Judy Woolley

12:36 24 Jul 24

D. Me.

12:32 17 Jul 24

DocuVault is responsive and fair minded in their approach to business. Great service. And great follow up. Great help whenever you need to fix a problem.

jack nite

20:11 28 Jun 24

very good company, I was coming late to my pick up and Latisha helped me, she kindly asked for the shipper to wait for me!She is the BEST, thank you Latisha, thank you DOCUVAULT!

Eric

17:01 26 Jun 24

Sherode was very professional and a pleasure to work with. Very smooth process. Highly recommended.

Nancy Hagerman

14:47 04 Jun 24

Doc u Vault as been exceptional from shredding to storage. Tina is friendly, personable and excellent service.

Eileen Davis

19:07 30 May 24

Tina Smith

14:01 09 May 24

DocuVault gave me the best price. Followed up with me without delay. Gave me an appointment that met our company needs. Showed up on time and completed the shredding process on site. The gentleman that came to our business was courteous and efficient. I couldn't have asked for better service!

Joe Dimarino

04:46 09 Mar 24

Incredible service and staff! Always there for our needs

Samuel Steiner

21:48 24 Oct 23

This company is the absolute best to have worked with as a client. From the initial contact years ago with Rhone Carr to the very end with everyone and in between absolutely nothing but professionalism and courtesy all around. Thank you for serving my document needs over the years & for being patient in every interaction.

Felix Baez

00:05 21 Sep 23

Serena Davis

17:34 25 Jul 23

We used DocuVault for two County-wide shred events and I couldn’t be happier with our experience. We chose DocuVault because of their availability and ability to shred onsite. We will continue to choose DocuVault because of the extraordinary service we received from Felix, Troy and Sherode. Felix & Troy called on their way to our events, allowing us time to start staging our lines and keep traffic off the street. As soon as they parked they immediately started working and helped us in every aspect- unloading boxes, running after loose papers that were flying in the wind and most importantly running the shredders as soon as we filled a cart so that residents could see the shredding in action. They interacted with just about every resident that participated, whether it be a smile, wave, thumbs up or pointing to the monitor that showed the jaws cutting up the papers. Sherode was fantastic from the get -go of scheduling our events, he explained the services DocuVault provided, worked with getting us two prime dates, assured me that his two best workers would be assigned to us and followed up after our events. I hope I have the opportunity to work with these three gentlemen again!

Alvin Harrison

13:32 21 Jun 23

It was my first time there and I must say it was great experience the loaderwas very nice but have to say it's tight getting to docks they have there trucks in front of docks be careful drivers.

Michael Hoban

00:25 08 Jun 23

Debbie Pierre

13:43 02 Jun 23

Our account is serviced by Paul. He is professional and friendly, always smiling. It’s a pleasure to work with Paul and the DocuVault team.

Cheri Young

15:24 28 Apr 23

They are always very friendly, and get the job done quick.

William Tucci

11:22 28 Apr 23

Venee V

11:45 27 Apr 23

It’s always a pleasure to see Scott! He is very friendly, and always makes time to see how we’re doing! He is also great at his job! There are times where we accidentally throw something out and he gives us time to look through it all and is very patient lol. 5 stars for Scott Keane!

Mary Cross

16:49 26 Apr 23

donna dymond

16:48 26 Apr 23

Debra Maull

18:00 25 Apr 23

DocuValut is a great company to work with. It is a secure and reliable avenue to dispose of confidential documents. The driver is always super friendly and courteous. A pleasure to interact with.

Kelly Rodebaugh

14:26 25 Apr 23

From start to finish, a very easy process! Highly recommend!

Mikaayla Dee

14:37 24 Apr 23

Very professional and friendly staff members.

jen corse

19:24 19 Apr 23

Very polite, super friendly!

Christine Fleming

23:22 18 Apr 23

The rep is always courteous and considerate. He follows the schedule and is on time. He takes a few minutes out of the day to see how we are doing or if we need additional service. It's a pleasure working with this company.

Ljw7409@yahoo.com Wimberg

18:38 17 Apr 23

Always a GREAT interaction with Scott, ALWAYS PLEASANT AND FRIENDLY

MAURA JACKSON

14:34 17 Apr 23

Paul is great. He is very friendly and goes above and beyond for our office. Knowing that we are busy during tax season, Paul always is sure to ask how we are doing, and provides encouraging words to brighten our days. He demonstrates that he is passionate about his work and is committed to customer satisfaction!! 10/10!!

Sue

14:28 13 Apr 23

Paul is a pleasure to deal with. He is professional and pleasant and gets the job done quickly and efficiently. I would highly recommend.

deanna micocci

20:05 12 Apr 23

Paul is the best! Us ladies at Eddystone always look forward to seeing him every other Wednesday! Professional and friendly every time he comes!

Christine Aaron

16:13 12 Apr 23

Paul is awesome! Always so friendly and willing to help!

Jeanne Gindhart

16:12 12 Apr 23

Paul is the best. He’s always so friendly & helpful

Nichole Lewis

16:10 12 Apr 23

Paul is the best driver and provides us with incredible customer service for over 5 years! Highly recommend!

Teresa Nutt

16:08 12 Apr 23

Your rep Paul is very courteous, polite and has a very pleasant attitude about him he is always joyous when he comes in the office.

Hanif Ali-Shakur

15:29 12 Apr 23

Scott is a very friendly guy!

Tyhara Carmelo

15:00 12 Apr 23

Driver is so professional and nice. Quick servicing.

Susan “Catscan Suzie” Detman

14:58 12 Apr 23

Scott is our man he's always on time he's friendly and we always look forward to seeing him!! He takes all our stuff to be shredded much easier than using a small shredder that takes hours!!😊

Beth Amann

13:23 12 Apr 23

Liz Smith

12:49 12 Apr 23

Paul is always pleasant and professional and is an asset to your company!

Alyssa Norbeck

11:36 12 Apr 23

Our driver is so nice and friendly they do a great job !

Leslie Lopez

17:00 11 Apr 23

I've worked with Paul for many years. He's always provided professional and friendly service.

Jo Cruz-Torres

14:39 11 Apr 23

Wonderful service! Paul is always so nice and pleasant when picking up. I would definitely recommend their service.

Kimberly Kitchin

14:16 11 Apr 23

Sue Milazzo

14:04 11 Apr 23

Our driver, Paul, is very friendly and personable. Always asks about family, holidays, etc. does his job very proficiently, too.

Maggie Herrmann

12:39 11 Apr 23

Our service tech Paul is always friendly and pleasant. We’ve inquired about storage services as well since we’ve been pleased so far with the shredding service and had all of our questions answered promptly. Never any complaints.

Joyce Kelly

17:38 10 Apr 23

Paul is always pleasant, kind and helpful with the shredding containers. Never anything but professional and pleasant!

Dawn O'Connell

17:37 10 Apr 23

Always pleasant experience with Paul! He is the best!

Katrina Maldonado

15:36 10 Apr 23

Paul R is wonderful! Always friendly!

Melissa S

15:13 10 Apr 23

Paul is professional & friendly. Cant say enough good things about him.

Nate Four

14:24 10 Apr 23

Docuvault is great. Paul was awesome and super nice. Every experience has been very easy and stress free, from customer service to scheduling.

Sue Bogan

13:47 10 Apr 23

Great company! Great service! Paul’s the best.

Tamika Duncan

13:40 10 Apr 23

Paul is very nice and friendly. He does a great job!!

Candace Mulderig

12:10 10 Apr 23

Very polite everytime Paul comes into our office

Jeanette Mackey

00:22 08 Apr 23

Skyfuel15

18:26 07 Apr 23

Great experience with DocuVault and our driver, Paul. Always on time, very positive, extremely knowledgeable, and very pleasant and professional. Could not ask for more.

carla beard

20:41 06 Apr 23

Paul is always pleasant and friendly. Does a awesome job.

Trish Sands

20:40 06 Apr 23

Paul is always nice, upbeat and personable when he comes into our office!! He is the best!!

Patricia Heller

18:03 06 Apr 23

Service is wonderful, would highly recommend! Pricing is decent and they are very reliable. Paul Reynolds is our contact. He is professional and friendly, always shows up on time and with a smile. His customer service is first-rate.

Trina Dixon

17:19 06 Apr 23

Our shredding bins are almost always picked up by Paul. He is so gracious, pleasant and patient. He arrives bright and early with a smile.

Kim Miller

17:18 06 Apr 23

Corinne Unterkoefler

16:03 06 Apr 23

They come every month and Paul Reynolds is always very friendly and personable! They do a phenomenal job and are very fast and efficient!

Carla Cruise

14:00 06 Apr 23

Samantha Ball

13:46 06 Apr 23

Our driver, Jimmy, is one of the most friendly people to walk through our doors each week! His is very professional when he comes in our office, respectful of our mask policies when they were a requirement, and always says "Good Morning" to our staff when he arrives. Our team enjoys getting to chat with him while he empties our shred bins.

Peggy Beidler

13:30 06 Apr 23

Very professional, timely and courteous. Paul is the best!!!

Valerie DeJoseph

12:56 06 Apr 23

Kelly Almasy

12:50 06 Apr 23

Lorraine Hanlon

22:30 05 Apr 23

Rep was friendly and personable

Richard Sansweet

18:35 05 Apr 23

always on time and Paul is very helpful

Lauren Profeto

18:11 05 Apr 23

Always ask for Paul, he is GREAT!!!

Jacquelyn Hodges

17:22 05 Apr 23

Kirsten Bardroff

17:09 05 Apr 23

Paul is exceptional at his job. He is always friendly, and knows the whole office by name. He is a hard worker, and seems very dedicated to his job!!!

Djeanne Flores

17:04 05 Apr 23

Paul was the best! Very nice and punctual 🙂

Suzie Stewart

16:07 05 Apr 23

Paul provides excellent customer service while doing his thing collecting the shred bins and even goes above and beyond every time he stops by. He’s very pleasant while remaining professional. Thanks, Paul!!!

Madelin Lee

16:00 05 Apr 23

Great attitude and customer service.

Cheryl Price

15:55 05 Apr 23

Paul is extremely friendly as well as helpful when it comes to explaining the rules of hipaa when he sees papers hanging out of the bins as an example.

Tina Sanchez

15:53 05 Apr 23

DocuVault provides a great, secure document service to our business that we can really count on. Their employee, Doug, is so personable, always pleasant and polite. Thank you DocuVault for doing business right!

Sabrina Gallo

15:24 05 Apr 23

Paul is always on time and has great personality!! We love him

Shannon Young

15:16 05 Apr 23

Great work ethic.Always a pleasure to see

alyssa clupp

14:48 05 Apr 23

Employees are very nice always polite when they come to our office

Kimberly Coleman

14:45 05 Apr 23

Dan is extremely professional and goes out of his way to make sure our office is taken care of. DocuVault made the right choice with having him on their team. Definitely will recommend them to every business I know.

Steph Gallagher

14:21 05 Apr 23

Stephanie Blantz

14:10 05 Apr 23

I can not say express what a terrific job DocuVault does for us.Our shredder Man - Jimmy is the best.Head and shoulders above the rest. Jim does a terrific job, always prompt, very informative, has patiences if my area is busy and jammed up - he will wait for me with no pressure or stress on me as I have to take Jimmy to each unit. Jimmy takes care of my Adm. Bldg. and the 3 programs I oversee at the Bancroft Lindens Adm. Bldg. almost 10 boxes in my area. Jimmy never misses a beat. We appreciate Jimmy and all is hard work. We are so glad to have his as Our Shredder Man!!

Aniah Young-Melendez

14:08 05 Apr 23

Paul is great !

Siobhan DeLong

14:05 05 Apr 23

Paul is very friendly and always is courteous of our property. He takes extra time to check in with us to make sure we are happy with our service.

Julia Walls

13:56 05 Apr 23

Paul is amazing! Very friendly and always dependable. Best person I’ve had the pleasure of meeting from the company

Keisha Welsh

13:51 05 Apr 23

Paul is amazing I look forward to his pick up every two weeks .

Badia Brown

12:21 05 Apr 23

They are always punctual and polite. Very professional interactions.

Madalynn Ashwood

00:45 05 Apr 23

Every time Paul has come to our store he’s been so kind and has answered any questions we’ve had with no problem!

melissa thomas

19:34 04 Apr 23

Dan Kilbride is always very helpful. Any questions we may have are answered. He is always in a good mood and is able to put a smile on our faces. He seems to really like his job.Thank you!

Shannon Hastie

17:59 04 Apr 23

Sarah Doran

17:48 04 Apr 23

Jamie Catone

17:23 04 Apr 23

Paul and his partner did a great job!! They are always friendly and do a terrific job!!

Simon Rossetter

16:03 04 Apr 23

They do a great job and are always on time. They are both kind and courteous when coming into our office.

Ben Fillion

15:56 04 Apr 23

Really nice group of people and always timely and professional

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